Yes, to do this you need to use a slightly modified link on your website and / or iframe as follows:

https://booking.acolytecrs.com/hotelroom/unique_room_id/hotel_id.html

Where:

"unique_room_id" is the id you give the room e.g. "single"

"hotel_id" is the id for your hotel

If using an iframe on your website you would need to use this link within the code for that also.

You might want to couple this with a promotion or voucher code. To do this the link would be like:

https://booking.acolytecrs.com/hotelroom/voucher_id/unique_room_id/hotel_id.html

Where:

"voucher_id" is the unique id of your promotion.

Yes guests booking using a PC or Mac can choose up to three rooms at once. 

Currently guests booking using a smart phone can only book one room type at once, though there is nothing to stop them making a second booking!

No, if you wish we can limit the choice of rooms to one or two.  We would usually do this for you after your initial trial period as part of the tailored look and feel.

Yes, choose names for your room types based upon your own rooms and packages

You can specify as many room types and combinations as you like, all priced independently.  We would recommend not giving your guests too many choices however just to make booking easier.

Yes, you can change room types as often as you like.  Note that it is usually better to edit an existing room type and preserve its rates and availability data than to delete it and create a new one.

No, booking commission is payable after the arrival date of the booking has been reached. 

Provided you or the guest have cancelled the booking on or before the arrival date no commission will be payable for the booking.

We currently support booking using English, Spanish, French, German and Italian.

acolyte will supply you with a link to use on your website or iframe code if you want to use that. 

If you cannot do this yourself and are not in contact with your own web designers we will be able to help you edit your website.  We normally charge a small fee equivalent to 40 Euros for this. 

We will need to gain FTP access to your website but can make the necessary enquiries to find out how to do this if you can tell us how to contact the company hosting your website.

We can hide the part of the screen that allows users to choose a different booking langage and also help you set a different default language than English if you wish. 

We would usually do this for you after your initial trial period as part of the tailored look and feel.

We currently allow booking using the following currencies:

• Australia Dollar
• Canada Dollar
• Switzerland Franc
• Denmark Krone
• Euro Member Countries Euro
• United Kingdom Pound
• New Zealand Dollar
• Singapore Dollar
• Turkey Lira
• United States Dollar
• South Africa Rand

We will add other currencies in the future based upon demand.

Yes, we can change the currency that you work with for you, just contact us to ask us to make the change.

Yes, you can choose to work with all or a selection of the card types which offer:

• Visa
• Mastercard
• Maestro
• Delta
• Electron
• Amex
• Switch
• Solo
• Eurocard
• Lazer 

If you normally offer a card type which we do not currently support just ask us to add it to our list.

Yes, acolyte is very flexible and can be used with hotels, guesthouses, bed & breakfasts, lodges, villas, hostels, pretty much any type of accommodation that can be booked.

Yes, you can take a variety of different types of deposits including:

• Pay first day or a specific number of days
• Pay a percentage of total booking cost
• Pay a fixed amount

All of these deposits are presented to the customer in such a way that it is clear that the deposit must be paid immediately

Yes, acolyte offers the following discounts:

Long Stay Discount: You can set a percentage discount based upon how long a guest stays

Early Book Discounts:  You can set a percentage discount based upon how long before arrival a guest books.  You can set two tiers of these.

Promotional Discounts: You can run promotions, giving out one use or multi use voucher codes to award discounts.  These can also be set to be awarded based upon length of stay, dates of stay (e.g. Valentine's weekend)

Yes acolyte allows you to run any number of promotions to give your guests discounts via single use or multi use voucher codes. 

If you wish, promotions can be set to be awarded based upon length of stay or dates of stay (e.g. Valentine's weekend). 

You can also control the dates when the promotion code can be entered during booking.

Yes, you can specify the minimum stay days on a day per day basis using the Rates and Availabilty screen.

Yes, you can specify the week day that guests arrive and depart and acolyte will enforce this during booking.

The default is that guests can book on any week day.

We can build you a fantastic new website with acolyte built in and with our Graphyte content management system allowing you to edit your website pages yourself.

Contact us to find out more.

Yes, you just need to add the link or iframe widget to your site.

Yes, you just need to add the link or iframe widget to your site.

Yes, you just need to add the link or iframe widget to your site.

Yes, you just need to add the link or iframe widget to your Facebook page.

Yes, we work on a commission basis so this wouldn't be the norm but if you contact us we can support you on a small subscription-based or transaction based basis.

Yes, acolyte allows you to use your own Google Analytics code.

Guest can cancel their bookings via a link that they are given in their booking confirmation email.  A copy of this is also sent to you.

You can choose not to allow cancellations or to restrict the time period during which cancellations are allowed.  You can override these restrictions yourself.

Guests must supply a reason for cancellation.

If a booking is cancelled both you and the guest are sent an email confirming the cancellation.

Currently guests can cancel their booking then make a new one to make modifications. 

We are working on and will soon release an update to acolyte that will allow guests to directly modify their bookings.  This will be covered by the same restriction systems as cancellations.  This will be "opt in" - it will be possible for you to prevent booking modification if it does not work with your own policies.

No, if you sign up your accommodation with us and decide that you don't want to use the system after the one month trial period you can walk away. 

After the trail period ends the system will stop allowing bookings unless you decide to continue using it.

Yes, if you contact us we can set you up as an "agent" user.  Agent users can manage more than one hotel with one login.  

Each hotel can have a separate email address for bookings or share an email address.  The look and feel of the different hotels' booking screens can be the same, similar or different depending upon your choice.

No acolyte can (and indeed usually does) work independently from Booking Booster.  Please contact us to find out how to perform the transfer.

Note that if you were using Booking Booster as the source of your rates and availability data you will need to transfer this to acolyte.

The gallery function requires you to send us pictures of your accommodation and rooms.  We would usually do this for you after your initial trial period as part of the tailored look and feel.

Yes, it is easy for us to set you up so that guests make full or deposit payments via PayPal or WorldPay.  Just contact us with your PayPal email address or WorldPay ID to ask us to set this up for you.

We can set up the system to work with other payment providers, just contact us to ask.

Yes the system can be set up to be "request only", just contact us to ask us to set this up for you. 

Note that since the system is commission based, guests must be shown a total cost for their booking even if not paying immediately and it is this which we will use to calculate commission.

Yes, you can offer added extras such as meals, airport pickup, champagne etc. 

Note that "added extras" are set up to be one-off payments, added to the total booking cost unless you specify their "initial cost" as zero. 

If you want to add meals and base the cost of these upon number of guests the best option is to include the meal cost in the room price and indicate in the room type that it includes meals, e.g. "Single Room B&B". 

You can add certain added extras that have a price of zero but you include the price in the description e.g. "£20 per guest".  If you do this acolyte will indicate that the guest must pay for these items at the hotel and will not include them in the total cost during booking.

Added extras can also work like discounts, reducing the overall cost of the stay.  For instance you may always include the price of a coach from the airport but want to offer guests money off if they don't use this.

Payment is monthly via PayPal based upon your start date.  You do not have to have a PayPal account to use PayPal.

PayPal payments can be made using a credit card or PayPal account.  If you have a PayPal account you can associate this with a bank account for direct bank transfer.  You therefore do not need to have a credit card to pay us.

Commission payments are based upon arrival dates within the last month.  You do not pay for bookings cancelled on or before the arival date or bookings with arrivals in the future.

Booking commission calculated for hotels in the United Kingdom will include VAT but we will not add this on top of the commission and will treat it as part of the commission.

If you have a PayPal account you can associate this with a bank account for direct bank transfer.  You therefore do not need to have a credit card to pay us.

We do not currently offer a Direct Debit service but hope to offer this in the future.

Yes, you can and should use acolyte to show guest your own Terms and Conditions during booking and in the booking confirmation email. 

During booking guests are asked to confirm that they agree to your Terms and Conditions.

Part of the booking screens (left side and bottom) can be edited by you using acolyte and you can use these areas to show important information from your Terms and Conditions that you wish to highlight.

Yes, acolyte is web browser based and can be used on a computer that has an Internet connection. 

Note that acolyte is not a substitute for a full CRM system which includes purchases made within your accommodation but a small premises or a self catering premises could probably use it is its only in-house system if required.

Yes, guests booking using smart phones will see a version of acolyte tailored to make booking easier than if they were booking using full sized web pages.

Yes, we recognise that many hotels have old computer equipment.  Both the booking experience and the acolyte control console are thoroughly tested to work with Internet Explorer 6 as well as all modern web browsers.

Yes, acolyte works with Safari and Firefox web browsers on the iMac.

Yes each booking email contains standard test in english regarding thr booking itself but you can add you own text in any language to the emails sent.

For example you may want to give guests your own introduction to your hotel or guesthouse to personalise the email or give parking instructions. 

No, the two systems complement each other but there is no need to sign up with Booking Booster to use acolyte.

We would usually do this for you after your initial trial period, once you have committed to keep using the system.  We will contact you about this after the end of the trial period.

If you absolutely want to get on with things straight away and want to commit to use acolyte before the trail period ends please contact us and we can get things moving faster for you. 

Yes we keep your data safe and perform regular backups.  Our web hosts are world class and have the latest tools at hand to prevent data intrusion.  Important data and communication channels are encrypted.

We advise you to keep you login details to a minimum number of staff and to regularly change your password.

We can work that way but we suggest that for the most part you will save money with a percentage commission based model. 

If you want to work with a transaction based model instead please contact us to discuss this.

We welcome affiliates and have an affiliate programme.  Please contact us to discuss this.

We welcome resellers and can give you a look and feel for our website and the acolyte system itself based upon your branding.  Please contact us to find out more.